Conwy and Denbighshire Public Services Board

Building better communities

Conwy & Denbighshire Public Services Board

Accessibility Statement

This statement applies to content published on the www.conwyanddenbighshirelsb.org.uk domain.

This website is run by the Conwy and Denbighshire Public Services Board. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages and document attachments may not clearly written
  • some tables do not have row headers
  • some pages have poor colour contrast
  • some documents are not in accessible PDF format

How to request content in an accessible format

If you need information in a different format contact us  and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Conwy and Denbighshire PSB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content that is not accessible is outlined below:

  • Pdfs – any added from September 2020 will be accessible. Existing files published after September 2018 will either be replaced or converted to be accessible by March 2021.
  • Parts of the needs assessment may not be plain language – to be addressed on the publication of a new needs assessment in March 2022
  • We will work to embed documents as web pages rather than pdfs where this is feasible.

Content that’s not within the scope of the accessibility regulations

The following content does not need to comply with the accessibility requirement until September 2020, because it was published before September 2018.

  • The Wellbeing Plan
  • The Needs Assessment
  • Minutes of meetings before September 2018
  • Newsletters published before September 2018

How we tested this website

This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

What we’re doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above.

This statement was prepared on 14th August 2020

Conwy & Denbighshire PSB