We’re trying to make this site as accessible and usable as we can for everyone.

Your feedback will really help us to do that, so if you spot any problems please visit our contact page  and let us know.

If you have any difficulty using the internet or have any accessibility issues, we hope the following information is useful.

If you need help getting started online

Getting started with the internet (BBC WebWise)

If you don’t have regular access to an internet connection

Book internet access in your local library

If you find a keyboard or mouse hard to use

Find out how to make your mouse easier to use (BBC My Web)

Find out how to use your keyboard to control your mouse (BBC My Web)

Find out about alternatives to a keyboard and mouse (BBC My Web)

If you can’t see very well

Learn how to increase the size of the text in your web browser (BBC My Web)

Learn how to change text and background colours to make them easier to read (BBC My Web)

Learn how to magnify your screen (BBC My Web)

If you are blind

Find out about screen readers and talking browsers (BBC My Web)